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Our Mission
The Research User Experience and Design (RUED) core within College of Medicine Research Information Technology empowers faculty and clinician researchers to create digital products that improve clinical outcomes for patients, families and caregivers. We employ human-centered design strategies to ensure the finished product works for the people using it.
Listening to clients
Partnering with researchers to understand their needs
Capturing user requirements
Meeting with system users to discuss system preferences and their current challenges
Human-centered design
Creating systems that work for the people using them
System evaluation
Evaluating usability, usefulness and desirability of the systems used in research
Why consult Research User Experience and Design (RUED)?
Make your website or app more effective
RUED involves potential users from the start of its design process. By employing sophisticated interview and testing techniques, we can pinpoint what people expect from a system and provide suggestions for how to make it better.
Save time and resources
Before a single line of code is written, RUED seeks feedback on its designs. By creating prototypes that look and feel like using a real website or app, we can test them with people and make changes early on in the process, when it's quick and not costly to do so.
Research User Experience and Design (RUED) Services
When building a new app or tool, experts from RIT will meet with representative users of that product. Getting input from these people at the beginning of the process ensures the finished product meets their needs. Learn more about User Requirements Gathering.
Featured project: ACHIEVE
Prototypes are depictions of what an app, website or other system will look like, created before a single line of code is written. RIT rapidly designs prototypes with input from researchers and the intended users of the site and follows digital interface best practices to create experiences that are useful, usable and desirable. Learn more about Rapid Prototyping.
Featured project: ACHIEVE
Usability and qualitative assessments are evaluation methods that systematically capture and describe peoples' experiences using a given system. Experts in RIT create, conduct, analyze and compose usability and qualitative assessments for our clients and their target audiences. Learn more about Usability Assessments and Qualitative Assessment.
Featured project: ACHIEVE
Projects
People
Robert Strouse
Director of Digital User Experience
Emma Boettcher
Senior User Experience Analyst
Lauren Phelps
Health Information Program Manager
Yiting Wang
User Experience Specialist