Our Mission

The Research User Experience and Design (RUED) core within College of Medicine Research Information Technology empowers faculty and clinician researchers to create digital products that improve clinical outcomes for patients, families and caregivers. We employ human-centered design strategies to ensure the finished product works for the people using it.

Listening to clients

Partnering with researchers to understand their needs

Capturing user requirements

Meeting with system users to discuss system preferences and their current challenges

Human-centered design

Creating systems that work for the people using them

System evaluation

Evaluating usability, usefulness and desirability of the systems used in research

Why consult Research User Experience and Design (RUED)?

Make your website or app more effective

RUED involves potential users from the start of its design process. By employing sophisticated interview and testing techniques, we can pinpoint what people expect from a system and provide suggestions for how to make it better.

Save time and resources

Before a single line of code is written, RUED seeks feedback on its designs. By creating prototypes that look and feel like using a real website or app, we can test them with people and make changes early on in the process, when it's quick and not costly to do so.

Join us for office hours

Tuesdays at 10 a.m. - 11 a.m. Eastern

Join office hours

Research User Experience and Design (RUED) Services

User Requirements Gathering Understand the people that use your system before deciding on the function and design of your website.

Rapid Prototyping Work with designers to create system and workflow mockups to include in your grant.

Prototypes are depictions of what an app, website or other system will look like, created before a single line of code is written. RIT rapidly designs prototypes with input from researchers and the intended users of the site and follows digital interface best practices to create experiences that are useful, usable and desirable. Learn more about Rapid Prototyping.

Featured project: ACHIEVE

Usability Assessments and Qualitative Assessment Assess and improve the usability of digital systems to better engage research participants.

Usability and qualitative assessments are evaluation methods that systematically capture and describe peoples' experiences using a given system. Experts in RIT create, conduct, analyze and compose usability and qualitative assessments for our clients and their target audiences. Learn more about Usability Assessments and Qualitative Assessment.