Our Mission

The Research User Experience and Design (RUED) core within College of Medicine Research Information Technology empowers faculty and clinician researchers to create digital products that improve clinical outcomes for patients, families and caregivers. We employ human-centered design strategies to ensure the finished product works for the people using it.

Domain Diagnostics & Framing

Partnering with principal investigators to rigorously scope target objectives, operational bottlenecks, and translational criteria.

Workflow & Need Protocol

Mapping observational investigator workflows to isolate hidden behavioral edge cases and technical constraints.

Translational Architecture & Design

Converting complex scientific logic into high-yield, intuitive digital schematics and clinical-grade interface prototypes.

Development Shepherding & Fidelity Alignment

Guiding engineering teams throughout the build phase to ensure technical implementation strictly adheres to clinical intent and usability specs.

Empirical System Validation

Measuring post-deployment adoption, operational accuracy, and cognitive load using objective usability metrics.

Why consult Research User Experience and Design (RUED)?

Make your website or app more effective

RUED involves potential users from the start of its design process. By employing sophisticated interview and testing techniques, we can pinpoint what people expect from a system and provide suggestions for how to make it better.

Save time and resources

Before a single line of code is written, RUED seeks feedback on its designs. By creating prototypes that look and feel like using a real website or app, we can test them with people and make changes early on in the process, when it's quick and not costly to do so.

Research User Experience and Design (RUED) Services

Projects

People

Robert Strouse
Director – Digital User Experience

Maya Jenkins

Senior User Experience Specialist

May Mallah zadeh
User Experience Designer

Lauren Phelps
Research Infrastructure Project Management Consultant

Yiting Wang
Senior User Experience Specialist